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Yantra Reverse Logistics improves customer responsiveness, reduces inventory levels and minimizes operational costs through real-time control of the return, repair and exchange cycle.It offers easily configurable processes that let companies uniquely handle different types of returns processes, and provides integrated control of all orders related to the return. Yantra Reverse Logistics tracks each return from the moment the replacement order is submitted, throughout the entire reverse logistics and repair cycle until the item is returned to stock or discarded. Built to handle the most complex, multi-stage return and repair environments, it provides the flexibility required to ensure customers have a positive experience - every time.
Key Capabilities
Easily configurable reverse logistics processes - Easily configure the reverse logistics process to handle returns differently according to any order or return-related attribute. Flexible return authorization processes - Use business rules to more effectively perform return authorizations. Integrated control of all orders related to the return - Easily manage the interdependencies between sales, return, repair and replenishment orders. Closed loop return processes - Track items throughout the reverse logistics and repair process, and automate the procedures that return items to stock. |
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