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Command Post 3000
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The Command Post 3000 dispatching module raises the bar on both manual and automated dispatching. Drag & drop is not an afterthought, it’s our core dispatching engine — and it’s literally on steroids.
Battle-hardened in the real HVAC world, the engine defies the industry scuttlebutt that a powerhouse system is hard to learn and hard to use. We designed the power in to make it easy to use, and instant feedback lets you know exactly what you’re doing at all times. The system’s ability to be customized to fit your needs is unlimited.
The Command Post 3000 customer window provides complete command and control of your customer information and progress reporting at the touch of a key. It lists the nearest mechanics by mileage and time of nearest approach to the customer youre currently viewing.
Most of the details of the sites service history information are right in front of you to consult while youre speaking with your customer. Youre no more than one click away from seeing his service contract history, installed equipment information, and accounts receivable information. The dispatcher knows the aged receivables status prior to sending mechanics to the site. The system controls lead tracking on all your customers.
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